Frequently Asked Questions
At Kargone, you can get multiple offers from a network of Kargone-verified dealers and choose the best offer for your car in the comfort of your home. There is no need to contact or make multiple trips to the dealership. All you need is Kargone.
You can find your VIN on - Your vehicle registration document - inside your driver's door - At the left bottom corner of your dashboard.
At Kargone, it is free for you to list and sell your car. There are no hidden charges or fees. Register at Kargone and get started selling your car.
Once you accept the offer from one of our verified dealers, your contact details will be shared with that particular dealer only. In addition to that, we will also share the dealer's contact information with you so that you can reach out to the dealer if you have any questions or concerns.
Only the dealer whose offer you have accepted will be able to see your contact information. Apart from that, we will not share your contact information with anyone. At Kargone, we take the privacy of our customers very seriously and take stringent measures to protect their data."
You need to provide basic information such as
- VIN Number
- Color of your car
- Vehicle condition details
- Finance or lease status
You need to log in to your Kargone account so that you can view these questions."
We're aware that certain issues can arise with cars from time to time and this could be one of the reasons why you want to sell your car. In our listing process, you will find a space where you can list the information about your vehicle's damages so that the dealers can make an informed decision about the offer. We aim to keep the information transparent for all our dealers and sellers.
Just because your car has some damage should not stop you from listing your car.
The dealer makes an offer for your car only based on the information you have provided during the car listing process. The dealer would also use other third-party applications at his disposal to determine the price/offer of your car. The economic condition of the market would also come into play during the decision-making process. Rest assured that Our rigorous dealer onboarding and verification process consistently yields the best offers for our car sellers at Kargone. We recommend that you provide accurate information to receive the best price for your car.
Our advanced algorithm comprehends heaps of data points to ensure we only match you with the dealers that give you the highest offers for your car. Our algorithm matches you with up to 20 dealers based on your car's condition and other factors. We are committed to finding the ideal dealers who understand the car’s true value and offer a suitable selling price
Our team at Kargone reviews all dealer requests and understands how they conduct their business. Only if they meet the Kargone standard will they acquire Kargone verification. This is to ensure that car sellers get the best offers from the top dealers in their area. We always spend a lot of time ensuring dealers are adequate and qualified to use Kargone. Our aim is to guarantee a fantastic user experience for everyone using Kargone to sell their car
Once you accept an offer from a dealer, you will instantly receive a scheduled request to either pick up the car from your place or drop off the car at the dealership. We notice that within 24 hours of an offer being accepted, the car is verified in person and purchased by the dealer.
he dealers will pay the money once they have inspected it in person.
Title, registration, driver's license, car keys, and any other financial document related to the car.
You do not have to worry about the DMV paperwork, the dealer will take care of it.
The dealer will arrange the payoff if you owe more than the offer, and you will have to pay the difference. If the loan is less than the offer, the dealer will offer you an equity cheque for the difference in amount.
Yes, you can re-list your car again and get an offer from another dealer. However, this option is only available if the first deal does not go through and the car is not as described.
The dealer will inspect your vehicle upon arrival. You can choose to have an inspection at their dealership, your home, or a different location of your choice.
Your tags are your responsibility when the dealer hands them to you at the point of sale. This should be returned to the DMV.